Last Updated: August 7, 2026Thank you for shopping at Collection Hub Co (“we”, “our”, or “us”), accessible via collectionhubco.com.
Returns 30-Day Return PolicyAt Collection Hub Co, we stand behind the authenticity and quality of our inventory. We offer a 30-day return window from the date of delivery for our items (including CGC, PSA, or BGS certified items).Return Shipping: The buyer is fully responsible for organizing, managing, and paying for the return shipping. Collection Hub Co does not provide prepaid return labels or reimbursement for return shipping costs. Buyers must use their own preferred shipping carrier and return process. Tracking & Insurance: Because items can be lost or damaged in transit, we highly recommend returning your item via a tracked and insured shipping method. Collection Hub Co is not responsible for return shipments that are lost, misdelivered, or damaged before reaching our facility. Item Condition: To qualify for a refund, the graded card slab must be returned completely untampered with, free of new scratches, and in its original, sealed condition. Any signs of attempting to open or "crack" the slab will immediately void the return. Once the item is received the refund will be issued and will take 3-5 business days. 

 Damaged or Incorrect Shipments While we do not offer elective returns, we hold ourselves accountable to sending you the exact item you purchased. In the rare event that your package arrives with severe carrier damage or contains an incorrect item, you must report the issue within 48 hours of delivery. Submission Process: To file an eligibility report, email our support desk at Contactus@collectionhubco.com.Evidence Requirements: You must provide clear digital photographs of the unopened shipping container, internal protective padding, and the specific items in question. Resolution: Items verified as incorrect by our inventory team must remain completely sealed in their original outer plastic sleeves or team bags to qualify for a manual replacement correction.
Chargebacks and Payment Disputes By completing a purchase at Collection Hub Co, you explicitly acknowledge and agree to this Return Policy. Any fraudulent chargebacks or unauthorized payment disputes initiated through your credit card company or bank to bypass our stated final-sale rules will be vigorously defended using your digital checkout timestamps, signed tracking slips, and shipping labels as proof of delivery compliance.
Contact Information If you have questions regarding the condition of an item prior to purchase or need clarification on a recent order tracking status, connect with our support desk: Email Support: Contactus@collectionhubco.comPhone Line: 813-451-1674