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TERMS OF SERVICE

 

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Effective Date: August 7, 2026

 

Please read these Terms of Service (“Terms”, “Agreement”) carefully before accessing or using the website located at collectionhubco.com (the “Site”), or purchasing items from Collection Hub Co (“we”, “our”, or “us”).

 

By visiting our Site, engaging in our live streams, or purchasing products from us, you agree to be bound by the following terms and conditions. If you do not agree to all the terms of this Agreement, you are not authorized to access the website or use our services.

 

1. Store Eligibility and UseBy agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You agree not to use our products or Site for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction (including but not limited to copyright and trademark laws). A breach or violation of any of these Terms will result in an immediate termination of your access to our services.

2. Market Price Volatility and Product AvailabilityPrice Adjustments: Due to the highly volatile nature of the trading card game (TCG) and sports card markets, prices for singles, graded cards, and sealed wax are subject to change at any moment without prior notice.Order Cancellations by Us: We reserve the right to refuse or cancel any order placed on our Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order (e.g., if we suspect an inventory error or predatory pricing system exploits).

3. All Sales Are Final (No Refunds)As outlined in our Refund & Return Policy, all sales completed through collectionhubco.com or affiliated live streaming networks are 100% final.We do not accept returns, offer refunds, or allow order cancellations once payment is processed.By completing a transaction, you acknowledge that you accept the card condition as described, pictured, or graded by third-party companies (PSA, CGC, BGS, SGC).

4. Live Stream Bidding and Purchasing ConductIf you participate in live stream auctions, card breaks, or direct sales operated by Collection Hub Co on third-party streaming platforms (such as Whatnot, YouTube, or TikTok):You are fully responsible for any bids or purchases submitted under your account profile. Accidental bids or buyer's remorse will not be recognized as valid reasons for cancellation.Any abusive, toxic, or disruptive behavior in live chat rooms will result in an immediate block from our channel and a permanent ban from purchasing from our store.

5. Third-Party Links and Platform ServicesOur storefront is proudly built and hosted on the Wix Platform. Wix provides us with the secure online e-commerce infrastructure that allows us to sell our products to you.We may also utilize third-party applications for payment processing, live streaming, or shipping logistics. We are not responsible for examining or evaluating the content, accuracy, or policies of these external third-party entities. Any complaints, claims, or questions regarding third-party apps should be directed to the respective third party.

6. Prohibited Uses of the SiteIn addition to other prohibitions set forth in these Terms, you are strictly prohibited from using the Site or its content:To conduct fraudulent transactions or attempt unauthorized card purchases.To reverse-engineer, scrape, or extract data from our store listings.To submit false or misleading information through our customer contact portals.To initiate malicious chargebacks or payment disputes with your bank to bypass our Final Sale policy. We reserve the right to report fraudulent chargeback activity to collections agencies and merchant blacklists.

7. Limitation of LiabilityCollection Hub Co does not guarantee, represent, or warrant that your use of our website service will be uninterrupted, timely, secure, or error-free. In no case shall Collection Hub Co, our directors, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of any of our services or products procured through the site.

8. Changes to These TermsYou can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

9. Contact Information

Questions about these Terms of Service should be sent to us directly at:

Email Support: Contactus@collectionhubco.com

Phone Enquiries: 813-451-1674

Now that your fundamental policy pages (Privacy, Refund, Shipping, Contact, and Terms) are complete, let me know if you would like to: Draft an About Us story detailing your love for card collecting. Create short product description templates for listing your Pokémon slabs or sports cards. Write an FAQ page to quickly address common customer questions.

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